Returns & Exchanges
If you aren't completely satisfied with your scent experience, we offer a 30-day return policy for unopened products.
Return Process
- 1.Initiate Return
Contact our support team or visit our online portal to request a Return Merchandise Authorization (RMA).
- 2.Pack Your Items
Securely pack the unused items in their original packaging to ensure they are not damaged during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.